CNBC and SurveyMonkey Release Latest Quarterly @Work Survey and Workplace Happiness Index
Each quarter, coinciding with the @Work CNBC events, CNBC and SurveyMonkey poll over 8,000 professionals to measure how Americans feel about their jobs across five key categories–pay, opportunities for advancement, recognition, autonomy and meaning.
The latest CNBC/SurveyMonkey Workplace Happiness Index finds values matter in the workplace. Sixty-nine percent of working Americans say it is “very important” to work for a company with clearly stated values. Another 22% say it is “somewhat important.” And, many younger workers (respondents ages 18-34) say they have left a job in the past five years because their employer did something that was morally unacceptable to them.
Additionally, the latest measure of the Workplace Happiness Index is an optimistic 71 out of 100, unchanged for three straight quarters, since CNBC began recording the index in
This quarter’s survey also found that workers are generally optimistic when it comes to the role of new technologies like artificial intelligence and robotics in the workplace. Seventy-eight percent of respondents say they are “more hopeful” than fearful about changes coming from workplace technology in the next five years. And nearly half of respondents (48%) believe the quest to advance the field of Artificial Intelligence is important.
Additional key findings from the
- 85% of respondents say they are very or somewhat satisfied with their jobs, unchanged for three straight quarters.
- “Feeling work is meaningful” remains the most important factor in determining workplace happiness, with 35% of respondents noting it is the most important factor. 21% say “Being Paid Well” is the most important factor.
- 60% of respondents say Human Intelligence poses a greater threat to humanity than Artificial Intelligence.
- Nearly half of respondents (47%) believe computers will someday be able to tell right from wrong, just under the 51% who say they will not be able to tell right from wrong.
- 27% of respondents are “very worried” or “somewhat worried” that the job they have now will be eliminated in the next 5 years as a result of new technology, robots or AI. But 38% are “not worried at all.”
“Robots and artificial intelligence might be in our future, but workers today still highly value the human aspects of work,” said
CNBC will present the results of the CNBC/SurveyMonkey @Work Survey today,
This SurveyMonkey online poll was conducted
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SurveyMonkey is a leading global survey software company on a mission to power the curious. The company’s People Powered Data platform empowers over 17 million active users to measure and understand feedback from employees, customers, website and app users, and the market. SurveyMonkey’s products, enterprise solutions and integrations enable 335,000+ organizations to solve daily challenges, from delivering better customer experiences to increasing employee retention. With SurveyMonkey, organizations around the world can transform feedback into business intelligence that drives growth and innovation.
Source: SurveyMonkey Inc.