SurveyMonkey Expands Salesforce Integration with Enterprise Customer Experience Solution
“Our latest enterprise integration builds on the current success that our customers have already enjoyed with Salesforce, the global leader of CRM,” said
“Empowering companies to provide the best possible customer experience is integral for success in our digital age,” said
The SurveyMonkey integration works with existing Salesforce workflows and processes, simplifying data collection and syncing real-time feedback data into Salesforce. SurveyMonkey CX is a turn-key NPS solution with powerful features designed to help customers collect, understand, and act on customer feedback throughout the customer journey. SurveyMonkey’s solutions can be deployed quickly—sometimes within minutes—without specialized skills, and readily integrate with most enterprise data and security infrastructure.
SurveyMonkey first launched the Salesforce integration with its core survey platform in 2014. In
Salesforce and others are among the trademarks of salesforce.com, inc.
Founded in 1999, SurveyMonkey changed the way people gather feedback by making it easy for anyone to create their own online surveys. Today, SurveyMonkey’s mission is to power curious individuals and organizations to measure, benchmark and act on the opinions that drive success. The company’s People Powered Data platform enables conversations at scale to deliver impactful customer, employee and market insights. SurveyMonkey’s 750+ employees are dedicated to fueling the curiosity of over 16 million active users globally.
Source: SurveyMonkey Inc.